The current market landscape is clear: personal lines agencies and brokerages are facing increasing workloads with fewer resources to tackle them. If your front-line team is overwhelmed by an influx of client calls and renewal demands, it’s time to rethink how you manage your home and auto renewals process.

Key takeaways:

1. The impact of workflow processes - how they can either boost or block your team's efficiency
2. How to align your personal lines teams structure with your brokerage's goals and outcomes
3. Leveraging the right technology to help your team work smarter and more effectively

‍